FAQ:
Q: Who can join Outdoor Soul?
A: Anyone who enjoys nature, outdoor adventures, or mindful experiences is welcome.
Q: Do I need hiking experience to join?
A: Not at all! Outdoor Soul welcomes beginners and offers entry level hikes designed to build comfort and confidence. As you grow, you can earn badges by completing hikes that move you through our structured Hiking Level System. It's a fun, supportive way to track your progress and celebrate your journey outdoors.
Q: What type of activities do you offer:
A: We host guided hikes, camping trips, wellness walks, kayaking, backpacking, outdoor skill workshops, and community adventures throughout Carolinas and beyond.
Q: What should you bring to hike?
A: Basic essentials include: Water, comfortable shoes or hiking boots, snacks, weather appropriate clothing and small backpack.
Q: Is there a membership fee?
A: Yes. Outdoor Soul offers Standard and Premium memberships with different benefits. Visit the membership page for full details.
Q: Can children attend events?
A: Children under 12 may attend selected events only with adult and must always be supervised.
Q: How much do events costs?
A: Event pricing varies depending on the type of activity, and event location.
Q: What if need to cancel an event?
A: Outdoor Soul has a strict no-refund policy for cancellations made within 30 days of an event. Because many events require permits, reservations, and upfront costs, we are unable to offer refunds once we are within a 30-day window. This applies to all members and non-members.
Q: How do I stay updated on events?
A: Follow us on Instagram, Facebook and Meetup. Members also receive email notification for early registration on all events.
Q: Do we provide transportation?
A: No, members and non-members are expected to provide on transportation.
Q. Do I have to be a member to attend events?
A: No, but non-members pay full price and do not receive member benefits or priority access.
Q: How long does membership last?
A: Membership valid for one full year from the date purchase.
Q: Can I upgrade from Standard to Premium later?
A: You can upgrade any time by paying the difference in membership cost.
Q: Are membership fees refundable?
A: No. Memberships are non-refundable and non-transferable
Q: What do I get immediately after joining?
A: You'll receive access to member pricing , early notifications for events, and eligibility to participate in Hiking Level Badge System.
Q: Can I bring a guest with my membership?
A: Guests' are welcome but must register separately. Members are allowed to invite one non-member at member price per event.
Q: What happens if I no show for event?
A: Participants who register for an event and fail to attend without canceling at least 24 hours before the event start date will be marked as a no-show. No-shows forfeit the event and may lose priority or access to future event registrations. Membership status is not affected, but accountability is required to remain active in events.